How to Start a Computer Repair Business in UK USA ( Business Plan)

Computer Repair business

Do you have these questions in your mind?

  • How to start a Computer Repair Business in UK USA?
  • How much does it cost to start a Computer Repair Business in UK USA?
  • How to find the best location to open a Computer Business in UK USA?
  • How can I make my Computer Repair Business profitable in UK USA?

In this article, you will find answers to all your questions. So please grab a cup of coffee, and let’s get started.

Table of Contents

What is the Computer Repair Business?

With a global market value of around USD 26.3 Billion and growing at a CAGR of 9.7% during the forecast period, Computer Repair is a business you need to start.


A computer repair business offers repair and maintenance services for various electronic equipment, including computers, consumer electronics, communication equipment, medical equipment, and precision instruments. 


In today’s technology-driven world, businesses and individuals depend heavily on these devices to carry out daily operations, making computer repair services crucial to ensure their smooth functioning. Computer repair businesses employ skilled professionals with expertise in fixing glitches, upgrading hardware and software, and restoring electronic devices to optimal levels. 


With the increasing demand for reliable computer repair services, this industry presents a significant opportunity for entrepreneurs to offer their expertise and help businesses and individuals stay connected and productive in the digital age.


This article will discuss the essential elements you need to know to start your Computer Repair business and how to position yourself for growth in this competitive market.

Market Insight: In the UK, Computer Repair industry was valued at £3.5 billion. While in the US, this market was valued at over $20 billion.

Computer Repair business

Types of Computer Repair Business models

Dress rental businesses have become increasingly popular in recent years, offering a more sustainable and affordable alternative to buying expensive formalwear. 


There are several types of dress rental business models, including:



  • Subscription-based model: 
    Customers pay a monthly or yearly fee to access a certain number of monthly dress rentals. This model is popular among customers who need to attend frequent events or weddings.
  • Event-based model: 
    Customers rent dresses for specific events, such as weddings, proms, or black-tie events. This model is famous for one-time occasions and usually charges a flat fee for the rental.
  • Peer-to-peer model: 
    In this model, individuals can rent out their dresses to others through an online platform. The platform takes a commission on rental and provides insurance to both the owner and renter.
  • Hybrid model: 
    Some dress rental businesses offer both subscription-based and event-based options. This allows customers to choose the best model for their needs.
  • Customized rental model: 
    Some dress rental businesses allow customers to customize their rentals. This can include size, color, and design for a more personalized experience.

Remember, as a startup, your goal should be to keep your costs low and depend on your skills. If you push the process and try to go full-service from the very beginning, there is a good possibility that you’ll be overburdened and may get lost in the process.

Computer Repair business

Pros and Cons of a Computer Repair Business 

Pros of a Computer Repair Business include:

  • High demand for computer repair services
  • Low startup costs compared to other businesses
  • Opportunities for growth and expansion
  • Ability to offer a variety of services
  • Flexibility in terms of working hours and location

Cons of a Computer Repair Business include:

  • High competition in the industry
  • Need for ongoing training and keeping up-to-date with new technology
  • Difficulty in establishing customer trust and loyalty
  • Potential for costly liability claims
  • Seasonal fluctuations in demand for services

Investment required for your Computer Repair Business

The one-time setup cost for a computer repair business can vary depending on location, equipment, and business size. 


Some everyday expenses of starting a computer repair business in the US:


  • Commercial space repair or lease: $500-$5,000/month
  • Purchase of equipment and tools: $2,000-$10,000
  • Business registration and legal fees: $500-$2,000
  • Insurance costs: $500-$2,000 annually
  • Marketing and advertising expenses: $1,000-$5,000 initially


Overall, the estimated one-time setup cost for a computer repair business in the US can range from $5,000 to $25,000, depending on the specific needs and location of the company.

Computer Repair business

How much will you make as a Computer Repair Business?

The average hourly rate for computer repair services in the US and UK can range from $50 to $150 per hour, depending on the specific benefits offered and the location of the business.


Based on this hourly rate, the potential earnings for a computer repair business can vary depending on several factors, such as the volume of services provided, operating expenses, and competition in the local market.


Some estimates suggest that a small computer repair business can earn between $50,000 to $100,000 annually, while larger firms may earn upwards of $250,000 or more annually. 


Note: The earnings may vary depending on the business’s circumstances and financial management. 

Market Insight: One of the biggest Computer Repair Businesses in the world, the Geek Squad, has an annual revenue of around $1.5 billion.

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Computer Repair business

Equipments required for a Computer Repair Business

Here is a checklist of essential equipment required for a computer repair business:


  • Computer repair tools: 
    This includes screwdrivers, pliers, wire cutters, and other basic tools.
  • Diagnostic software: 
    This software is used to identify and diagnose computer problems.
  • Anti-virus software: 
    This software is used to protect against viruses and malware.
  • Computer components: 
    This includes hard drives, RAM, and power supplies that may need replacing during repairs.
  • Network testing equipment: 
    This equipment tests network connectivity and diagnoses network issues.
  • Soldering equipment: 
    This includes a soldering iron and other tools necessary for electronic repairs.
  • Workbench: 
    A workbench provides a designated workspace for repairing computers.
  • Static-free work mat: 
    This mat helps prevent damage to computer components from electrostatic discharge.
  • Cleaning supplies: 
    This includes compressed air, cleaning solution, and cloths to clean computer components.
  • Reference materials: 
    Manuals, guides, and other materials can help troubleshoot and repair computers.
Computer Repair business

Strategies to grow your Computer Repair Business!

Here are some strategies to grow your computer repair business:


  • Develop a strong brand identity: 
    Establish a clear brand identity that reflects your business values and differentiates you from competitors. This includes developing a logo, brand messaging, and marketing materials.
  • Build a loyal customer base: 
    Focus on building a loyal customer base by providing excellent customer service and value-added services. This can increase customer retention and attract new customers through word-of-mouth referrals.
  • Expand your service offerings: 
    Consider expanding your service offerings to include new and emerging technologies, such as mobile device repair, IoT devices, or cloud computing services.
  • Establish partnerships: 
    Establish partnerships with other businesses or service providers to expand your reach and offer complementary services. For example, you could partner with an IT consulting or software development company.
  • Leverage technology: 
    Use technology to streamline your operations and improve customer service. This includes using software to manage appointments, automate billing, and provide remote support services.
  • Invest in marketing: 
    Develop a marketing strategy that targets your ideal customer demographic and uses a mix of digital and traditional marketing channels to reach them. This may include social media advertising, email marketing, or print advertising.
  • Attend industry events: 
    Attend industry events, such as trade shows or conferences, to network with peers and stay up-to-date with the latest trends and technologies.


By implementing these strategies, you can grow your computer repair business and increase your revenue while providing high-quality services to your customers.

Trends and Challenges in a Computer Repair Business

Trends in the Computer Repair Business

1. Increased demand for remote support services due to the rise of remote work.
2. A shift towards mobile device repair as more consumers rely on smartphones and tablets.
3. The emergence of new technologies, such as the Internet of Things (IoT) and artificial intelligence (AI), are creating new service opportunities.

Challenges in the Computer Repair Business

1. Competition from online repair services
2. Finding and retaining skilled technicians
3. Price pressure from customers seeking low-cost repairs
4. Increasing emphasis on DIY repairs and self-help resources

Computer Repair business

Licences needed for a Computer Repair Business

The licenses and certifications required to start a computer repair business vary depending on the location and type of services you plan to offer. 


However, here are some standard licenses and certifications you may need:


  • Business License: 
    You must obtain a business license to legally operate a computer repair business. 
  • Tax ID Number: 
    You must obtain a tax ID number from the IRS to hire employees or operate as a corporation or partnership.
  • Insurance: 
    You may need to obtain liability insurance to protect your business from claims of damage or injury.
  • Technical Certifications: 
    Many computer repair businesses require technical certifications from manufacturers or industry organizations. These certifications can include CompTIA A+ Certification, Microsoft Certified Professional (MCP), Apple Certified Macintosh Technician (ACMT), and others.
  • Operating System Certifications: 
    Depending on the services you plan to offer, you may need certifications for specific operating systems, such as Microsoft Windows or macOS.
  • Vendor Certifications: 
    You may also need certifications from vendors whose products you will repair, such as Dell, HP, or Lenovo.


Note: Research the specific requirements in your area and industry to ensure you have all the necessary licenses and certifications to operate your computer repair business legally and effectively.

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Service List for a Computer Repair Business

Here is a list of standard services that a computer repair business may offer:


  • Hardware repair and replacement: 
    This includes repairing or replacing damaged or malfunctioning hardware components such as hard drives, memory, power supplies, and motherboards.
  • Software installation and upgrades: 
    Installing and upgrading software, including operating systems, antivirus, and other applications.
  • Virus and malware removal: 
    Removing viruses, spyware, adware, and other malicious software from a computer.
  • Data recovery: 
    Recovering lost or deleted data from hard drives or other storage devices.
  • Network setup and configuration: 
    Setting up and configuring wired and wireless networks, including routers, switches, and other network devices.
  • Security solutions: 
    Implementing security solutions such as firewalls, antivirus software, and intrusion detection systems to protect against cyber threats.
  • Computer tune-up and optimization: 
    Optimizing computer performance by removing unnecessary files, cleaning the registry, and other maintenance tasks.
  • Data backup solutions: 
    Setting up and configuring data backup solutions to ensure that data is protected in case of a hardware failure or other disaster.
  • Remote support: 
    Providing remote support services to customers, allowing technicians to troubleshoot and resolve issues remotely.
  • Custom-built computers: 
    Building custom computers tailored to customers’ specific needs, such as gaming or video editing machines.
These are just some services a computer repair business may offer. The specific services offered may vary depending on the expertise and focus of the business.
Computer Repair business

Tips on growing your Computer Repair Business

Here are some tips on growing your Computer Repair business:


  • Offer a variety of services: 
    Consider expanding the services you offer to include not only computer repair but also data recovery, network setup, security solutions, and other related services. This can help you attract more customers and increase your revenue.
  • Establish a strong online presence: 
    Create a professional website that showcases your services, pricing, and customer reviews. Use social media platforms to reach potential customers and promote your business.
  • Partner with other businesses: 
    Establish partnerships with local businesses, such as computer stores or office supply companies, to offer complementary services or products.
  • Focus on customer service: 
    Provide excellent customer service by responding to inquiries promptly, being transparent about pricing, and delivering services promptly and efficiently. Satisfied customers are more likely to return and refer others to your business.
  • Develop a referral program: 
    Encourage satisfied customers to refer others to your business by offering incentives such as discounts or free services.
  • Invest in marketing: 
    Consider investing in targeted advertising campaigns or local SEO services to increase your visibility and attract more customers.
  • Keep up with industry trends: 
    Stay up-to-date with the latest technology and industry trends to ensure that your services are relevant and in demand.


By implementing these tips, you can grow your computer repair business and attract customers while providing high-quality services.



In conclusion, starting a Computer Repair Business in the UK and the US can be rewarding and profitable. However, conducting thorough market research, creating a solid business plan, and securing the necessary funding is crucial. 

It is crucial to find the right location, choose the right equipment and suppliers, and create a unique and inviting atmosphere for customers. 

Following these steps, you can set your Computer Repair Business up for success and build a business that customers will love for years.

Want to Save Time in your Business Launch?

  • How to Create a Business Plan
  • What is Market Research, USP, Niche & Positioning
  • How to find a suitable name for your business
  • How to create your brand image (Logo + Branding)
  • How to Register Your Business
  • How to Register for Taxes
  • How to get Licenses / Permits
  • How to Open a Business Bank Account
  • How to Get Business Insurance
  • Which Payment Processing Terminal (POS) to buy
  • How to get Funds for your Business
  • How to do Sales & Marketing – Offline & Online
  • Why have a Website / Blog / Social Media
  • How to build & train your Dream Team
  • How to provide Excellent Customer Service
  • Buying an Old Business Vs Franchisee Vs Own Brand from Scratch

Handpicked inspirational Youtube videos for you

PC Repair – 6 Month old PC comes back for a visit – YT Channel ‘Micheal Brown, XForcePC’

How to Repair a DEAD Computer – YT Channel ‘CareyHolzman’

A. No, you don’t need a degree or certification to start a computer repair business. However, having technical skills and certifications can help establish credibility and attract more clients.

A. The cost of computer repair services varies depending on the type of service, location, and market demand. You should research local competition and industry standards to determine pricing.

A. Yes, you can operate a computer repair business from home, but you may need to comply with local zoning and business regulations.

A. You can attract more customers to your computer repair business by offering quality services, establishing a strong online presence, and leveraging word-of-mouth referrals. Networking with local businesses and offering promotions can also help attract new clients.

A. You should consider getting general liability insurance, professional liability insurance, and property insurance for your computer repair business. These types of insurance can help protect you from legal and financial liabilities related to client lawsuits, damage to equipment, and other unforeseen events.

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